Frequently Asked Questions

A detailed packing guide customized to your itinerary, expected weather, and cultural etiquette standards will be emailed to you 3 weeks prior to departure.

Tours cancelled more than 30 days prior to departure qualify for a 100% full refund or credit voucher. Cancellations within 14-30 days receive an 80% refund.

All internal transfers, private chauffeured buses, trains, and ferry passages within the destination country are included. Transcontinental flights can easily be arranged through our VIP air desk.

You can modify your departure date up to 14 days prior to departure through our concierge desk or by sending your booking reference code directly to support.

Yes! We provide tiered group discounts starting at 5+ travelers. Custom private arrangements and custom chartered departures can also be configured upon request.